Refund policy
Returns:
We accept returns within 14 days of purchase for in-store credit only.
Exchanges:
We replace items only if they are defective or damaged. To exchange an item for the same product, email us at info@castironcompanyok.com and send your item to:
Cast Iron Company
322 E. Grand Ave.
Ponca City, OK 74601
Shipping:
To return your product, mail it to:
Cast Iron Company
322 E. Grand Ave.
Ponca City, OK 74601
Customers are responsible for return shipping costs, which are non-refundable. If you receive a refund, the return shipping cost will be deducted.
Shipping times for exchanges may vary based on your location.
For items over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of your returned item.